Customer Service Executive (Arabic Speaking)

Job Category Customer Service

Position Customer Service Rep

Years of Experience 0-2 Years

Salary Range QAR 2, - QAR 5,

Applicant Location In-country Hire Only

Job Title Customer Service Executive (Arabic Speaking)

Job Description We are seeking a fluent Arabic-speaking Customer Service Executive to support users of our home services app. You will handle customer inquiries, service bookings, and issue resolution via phone, chat, and email & translations. Your role is key in ensuring a smooth and positive experience for customers booking services like cleaning, maintenance, and repairs through the app.

Salary As per Industry Standards

Duration Full-time

Residency Requirements Must be locally available in Qatar with valid QID and transferable visa

Language Skills Fluency in Arabic (spoken and written)

Good command of English & Hindi (Not Mandatory) is a plus.

Experience

1–3 years of customer service experience

Previous experience in e-commerce , or call center operations is an advantage

Technical Skills

Basic troubleshooting knowledge for app-related user issues

Computer Proficiency

Soft Skills

Strong communication and problem-solving skills

Ability to stay calm under pressure and handle multiple tasks

Customer-focused mindset with attention to detail

Education Bachelor's Degree or above; relevant certifications are a plus

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