IT Service Desk Engineer

We are currently looking IT Service Desk Engineer for our Qatar operations with the following terms & conditions.

Skillset

• Bachelors degree in IT Computer Science or related field (or equivalent experience).
• Have solid experience in a helpdesk or technical support environment.
• Strong knowledge of Windows OS Microsoft 365 and common enterprise applications.
• Familiarity with ITSM system
• Excellent communication and customer service skills.
• Ability to work under pressure and manage multiple tasks.
• Strong diagnostic and troubleshooting abilities
• Ability to prioritize and resolve issues efficiently
• Attention to detail in documenting incidents and resolutions
• Has a network support experience
• Highly organized and able to work on own initiative to complete the range of tasks required.
• ITIL Foundation certification is a plus.

Joining time frame : Immediate

Remote Work : No

Employment Type : Full-time

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