Custom Clearance Manager

Job Summary

The Custom Clearance Manager supports the organization in establishing the operational standards to deliver on time performance at an optimized cost and zero tolerance in respect to timely clearance and processing of all related documents.

Job Responsibilities

• Develop and implement customs procedures / work instructions (standardize).
• Translate business needs and priorities into actionable custom strategies.
• Ensure to complete all regulatory reporting to government agencies as required.
• Develop and implement most effective procedures and routes for shipments.
• Communicate with shipping lines, dispatchers, warehouses and clients regarding custom regulations and other relevant government requirements / regulations.
• Negotiate prices, terms of sale and service agreements.
• Consult with government agencies on any issues arising.
• Provide support to Custom Clearance Team in problem resolutions (i.e. helping to analyze and providing suggestions on resolving customs clearance issues and complaints).
• Ensure customers receive their products / materials in a timely manner and in good condition.
• Collaborate with other departments to integrate customs with business systems or processes, such as customer sales, order management, accounting, or shipping.
• Ensure that all functions under supervision operate in accordance with health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors.

Job Knowledge & Skills

Job Experience

Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year(s) GCC is a plus

Competencies

Education

Bachelor's Degree in Supply Chain / Logistics related course or Business Administration

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