Key Accountabilities :
Role purpose :
The Digital Program and AI Specialist will play a critical role in developing and implementing Lusail Museum's digital strategy with integrated AI capabilities. Working under the direction of the Head of Digital Innovation, this position will research, design, and coordinate the implementation of innovative digital initiatives that leverage artificial intelligence to enhance museum operations, visitor experiences, and collection management. The specialist will work collaboratively across museum departments and with Qatar Museums teams to ensure digital solutions are aligned with the museum's mission and support operational requirements. This role requires both strategic vision and practical implementation skills to build a forward-thinking digital program during the museum's development phase.
Duties & responsibilities :
Digital Strategy and Program Development
- Collaborate with the Head of Digital Innovation to develop and execute the museum's digital strategy
- Translate strategic plans into actionable digital programs and initiatives with clear implementation pathways
- Coordinate digital projects across departments to align with museum objectives and visitor needs
- Manage timelines and resources for digital implementations, ensuring efficient delivery
- Establish evaluation frameworks to assess digital program effectiveness and guide continuous improvement
AI Research and Implementation
Research, propose, and implement AI applications relevant to museum operations, collections, and visitor experiencesEnsure AI capabilities are built into digital initiatives from the beginningDesign and develop AI prototypes for testing key concepts, with pathways to full implementationMonitor emerging AI technologies and innovations in the cultural sector, analyze their potential applications, and create implementation strategies for promising solutionsDevelop frameworks for ethical AI use in museum contextsVisitor Experience Enhancement
Design digital touchpoints that incorporate AI to enhance both online and in-person visitor experiencesCreate personalization frameworks using AI to adapt to visitor preferences across digital platformsDevelop innovative interactive experiences that utilize AI capabilities for engagement with collections and exhibitionsSupport the creation of digital content strategies that leverage AI for improved relevance and accessibilityDesign digital solutions that complement physical museum spaces and extend the visitor journey beyond on-site experiencesData Strategy Development
Establish frameworks for data collection that will support both immediate digital needs and future AI applicationsEnsure digital programs are designed with data collection, analysis, and utilization in mindCreate systems for analyzing visitor interactions to improve digital offeringsDevelop data governance protocols that balance analytical needs with privacy and ethical considerationsCross-Departmental Collaboration
Work with curatorial, learning, and exhibition teams to integrate digital and AI solutions into museum plansAdvise on technical requirements and possibilities for other departments' initiativesShare insights on AI applications with the broader museum teamCollaborate with Qatar Museums teams including Marketing, Digital Experience, Digital Transformation, and IT to ensure alignment of digital initiatives and leverage institutional resourcesSupport the documentation of digital requirements for architectural planning and technological infrastructureProject Management and Implementation
Oversee the implementation of select digital projects from conception to deliveryDevelop detailed project plans for digital initiatives with clear milestones and deliverablesManage resources effectively to deliver digital programs within budget and timeline constraintsEstablish quality assurance processes for digital initiatives to ensure they meet museum standardsQualifications / Requirements :
QUALIFICATIONS
Advanced knowledge of digital technologies and platforms relevant to cultural institutions.Strong understanding of AI applications, including machine learning, natural language processing, and computer vision.Experience designing and implementing digital strategies and programs.Proficiency with digital project management methodologies and tools.Ability to translate high-level vision into practical implementation plans.Understanding of user experience principles and design thinking approaches.SKILLS
Excellent verbal and written communication with ability to explain technical concepts.Strategic thinking and innovative problem-solving abilities.Strong project management and organizational skills.Research capabilities to identify and evaluate emerging technologies.Data analysis and interpretation skills.Bachelor's degree in Computer Science, Digital Media, Information Technology, or related field; Master's degree preferred.Project management or digital technology certification is a plus.Minimum of 3-5 years of experience developing and implementing digital programs, preferably in cultural institutions or public-facing environments.Experience supporting institutional development projects or exhibition development.Demonstrated experience with AI technologies and practical applications.Track record of successful digital project implementation.Experience working in cross-functional teams and managing stakeholders.Knowledge of current digital practices in museums and cultural institutions.Understanding of cultural context of Qatar and the Gulf region is beneficial.