CRM Executive

Job Summary : The CRM Executive is responsible for implementing company-wide CRM and CSI initiatives to enhance customer value and commitment through effective analysis and targeted communication.

Job Responsibility : - Implement CRM and CSI initiatives to drive customer engagement and loyalty. - Analyze customer data and feedback to identify areas for improvement. - Develop targeted communication strategies to enhance customer relationships. - Collaborate with cross-functional teams to ensure alignment on CRM initiatives. - Monitor and evaluate the effectiveness of CRM programs and recommend improvements.

Candidate Requirements : - Fluent in Arabic language for effective communication with Arabic-speaking customers. - Proven experience in CRM management and customer communication. - Strong analytical skills to interpret customer data and feedback. - Excellent communication and interpersonal skills. - Ability to work collaboratively with cross-functional teams. - Knowledge of CRM tools and systems is a plus.

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