SAP C4C (Cloud for Customer) Senior Consultant / Architect Job ID : 285522

Position : SAP C4C (Cloud for Customer) Senior Consultant / Architect

Experience : 10+ Years

Location : Qatar

Employment Type : Full-time

Job Summary

We are seeking a highly experienced SAP C4C Consultant with over 10 years of hands‑on experience in SAP CRM and SAP Cloud for Customer (C4C) implementation, configuration, and integration. The ideal candidate will be responsible for designing scalable customer experience solutions, integrating C4C with backend SAP systems, and driving digital transformation initiatives aligned with business goals.

Key Responsibilities

• Lead end-to-end implementation and support of SAP C4C Sales, Service, and Marketing modules.
• Conduct requirement gathering, business process mapping, and solution design workshops with stakeholders.
• Configure and customize C4C functionalities including master data, business rules, workflows, and analytics.
• Integrate SAP C4C with SAP ECC / S4HANA, SAP CPI, and third‑party applications using OData, REST, SOAP, and PI / PO.
• Develop and maintain custom fields, objects, and UI changes as per business requirements.
• Provide guidance on best practices, system architecture, and performance optimization.
• Conduct unit, integration, and user acceptance testing (UAT).
• Prepare project documentation, technical specifications, and user training materials.
• Collaborate with cross‑functional teams (Sales, Service, Marketing, IT) to align business and technical requirements.
• Provide post-go-live support, troubleshooting, and enhancements.

Required Skills and Experience

Preferred Qualifications

Soft Skills

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