Waitress

Under the general direction of the F&B Manager and Outlet Manager and within the limits of established Hotel Policies and Procedures oversees and directs the day‑to‑day operation of the Food & Beverage Department and maintains the overall efficiency of standards set. Promotes positive work environment

To provide a courteous professional efficient and flexible service at all times following Standards of Performance.

To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.

To carry out any other reasonable duties and responsibilities as assigned.

To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager and supervisor.

To perform opening and closing procedures established for the place of work as assigned.

To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.

To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.

To ensure that the place of work and surrounding area is kept clean and organized at all times.

To handle guest enquiries in a courteous and efficient manner.

To establish a rapport with guests maintaining good customer relationship.

To monitor operating supplies and reduce spoilage and wastage.

To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.

To assist in carrying out monthly quarterly biyearly yearly inventory of operating equipment.

To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.

To provide friendly courteous and professional service at all times.

To maintain good working relationships with colleagues and all other departments.

To read and understand the hotels Employee Handbook and to adhere to the hotels rules and regulations and in particular the policies and procedures relating to Fire Hygiene Health and Safety.

To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned including redeployment to alternative departments / areas if required to meet business demands and guest service needs.

Qualifications

Previous experience in Food & Beverage / Restaurant operations (freshers are welcome to apply)

Passion for excellent service

Excellent team player

Excellent communication skill

Remote Work : No

Employment Type : Fulltime

Key Skills

Correspondent,Bidding,Accounting & Finance,Leasing,Imaging,Linux Administration

Experience : years

Vacancy : 1

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