Guest Relations Manager

Overview Freelancer contract based in QATAR (Local Organizing Committee Role). Contract Duration from September till December 2025.

Responsibilities

Support management of Guest Lists and Ticket Requests : Keep guest lists up to date with approved ticket requests.

Assist the Guest Relations Senior Manager to confirm guest information and provide service to specific guest groups (when applicable).

Daily Ticket and VAPPs Requests : Keep track of daily ticket and VAPPs requests from guests and operate the Ticket Collection Center as required.

Guest Data Accuracy : Assist with entering and maintaining guest information before / during the event, as necessary. Update attendance lists as needed and ensure services are aligned (when relevant).

Report on Tickets and VAPPs Distribution : Create reports on ticket and VAPPs distribution and help improve the ticket distribution process.

Guest Group Relations : Build good, professional relations with guests and communicate important information accordingly, ensuring services are rendered. Support various event services when required and participate in Meet & Greet if necessary.

Event protocol : Support Guest Relations Seating & Protocol Senior Manager at venue during event, as required.

Qualifications

Minimum 12 years of Guest Management / Hospitality, Project Management and Operations, preferably within the sports or events industry.

Preferred Skills

Experience in stadiums in Qatar (FAC, FWC, AFC etc) and / or strong Guest Management / Hospitality, Project Management and Operations experience.

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