Host / ess / Receptionist (Membership Club) - Waldorf Astoria Doha Lusail

Host / ess / Receptionist (Membership Club) - Waldorf Astoria Doha Lusail( Job Number : HOT0BT0J

Work Locations

: Waldorf Astoria Doha LusailQatar Entertainment CityDohaPlot No. LED-ENT / 01

A Host / ess / Receptionist is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

What will I be doing? As a Host / ess / Receptionis, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Host / ess / Receptionis will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards :

Manage guest queries in a friendly, timely, and efficient manner

Ensure knowledge of menu and all products

Follow correct reporting procedures if faced with issues

Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene

Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay

Has a good knowledge of the restaurant's sitting arrangements

Comply with hotel security, fire regulations and all health and safety legislation

EOE / AA / Disabled / Veterans

Schedule : Full-timeBrand : Waldorf Astoria Hotels & Resorts

Job : Bars and Restaurants

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