Application Specialist - Dynamics 365 CRM & Power Platform
Job Purpose : Dynamics 365 CRM and Power Platform solutions. This role requires a versatile professional who can handle both functional and technical aspects of Dynamics 365 CRM implementation, while also developing innovative applications using Power Platform technologies.
Key Responsibilities
Dynamics 365 CRM (Primary Focus)
- Configuration & Customization : Configure Dynamics 365 CRM modules to meet business requirements and perform advanced customizations
- Development : Design and develop custom solutions within the Dynamics 365 platform using appropriate development tools and methodologies
- Maintenance & Support : Maintain and optimize existing Dynamics 365 CRM implementations, ensuring system performance and reliability
- Integration Management : Implement and manage integrations between Dynamics 365 CRM and other business systems
- Technical Documentation : Create and maintain technical and functional documentation for all implementations
- Power Platform Development (Secondary Focus)
- Canvas Applications : Design and develop Canvas apps to address specific business needs
- Model-Driven Applications : Create and customize model-driven applications with seamless integration capabilities
- Power Platform Integration : Implement integrations across Power Platform ecosystem (Power Apps, Power Automate, Power BI)
- Advanced Capabilities (Plus / Preferred)
- AI Builder Implementation : Leverage AI Builder capabilities to create intelligent business solutions
- Advanced Analytics : Implement AI-powered features to enhance business processes and decision-making
Technical Skills
Microsoft Dynamics 365 CRM : 3+ years of hands-on experience with functional and technical implementationPower Platform : Proficiency in Power Apps (Canvas and Model-Driven), Power Automate, and Power BIDevelopment : Experience with customization and development within Microsoft ecosystemIntegration : Strong background in system integration methodologies and toolsDatabase Management : Understanding of data modeling and database conceptsFunctional Skills
Strong analytical and problem-solving abilitiesExperience in business process analysis and optimizationAbility to translate business requirements into technical solutionsProject management and stakeholder communication skillsPreferred Qualifications
AI Builder : Demonstrated experience with AI Builder capabilities and implementationCertifications : Microsoft certifications in Dynamics 365 and / or Power PlatformJob Details
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : OtherIndustries : Transportation, Logistics, Supply Chain and StorageWe are an equal opportunities employer and welcome applications from all qualified candidates.
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