Cisco Collaboration Engineer

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Cisco Collaboration Engineer

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Unified Consultancy Services Join to apply for the

Cisco Collaboration Engineer

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Unified Consultancy Services Job Summary

We are seeking a highly skilled Job Title

Cisco Collaboration Engineer – Level 2

Location : Kuwait (Onsite)

Company

Unified Consultancy Services

Job Summary

We are seeking a highly skilled

Cisco Collaboration Engineer (Level-2)

to join our team in

Kuwait . The candidate will be responsible for

implementing, configuring, and supporting Cisco Unified Collaboration solutions

to ensure seamless communication and collaboration across the organization.

Key Responsibilities

Install, configure, and maintain Cisco Collaboration Suite : CUCM (Cisco Unified Communications Manager) Cisco Unity Connection Cisco Jabber & Webex Cisco Expressway Manage and troubleshoot SIP trunks, dial plans, and voice gateways. Provide Level-2 support for voice and video collaboration solutions. Perform system upgrades, patches, and migration activities. Configure QoS policies for VoIP and video traffic. Integrate Cisco UC solutions with third-party applications and endpoints. Work closely with network and security teams for deployment and troubleshooting.

Required Skills & Qualifications

3–5 years of hands-on experience in Cisco UC and Collaboration solutions. Expertise in CUCM, Unity, Webex, Jabber, Expressway, SRST. Knowledge of SIP trunking, H.323, and MGCP. Strong understanding of VoIP, video conferencing, and QoS. Certification preferred : CCNP Collaboration (or equivalent experience). Excellent troubleshooting and communication skills.

Preferred Skills (Nice To Have)

Experience with Cisco UCCX (Contact Center Express). Knowledge of Telepresence and MRA (Mobile Remote Access). Familiarity with network security integration for voice / video solutions.

Benefits

Attractive Salary (based on experience) Accommodation & Transportation (if applicable) Opportunity to work on enterprise-level collaboration projects

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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