Moderation Support Executive

JOB CATEGORY : Support Services

POSITION : Coordinator

YEARS OF EXPERIENCE : 3-4 Years

GENDER : Any

SALARY RANGE : QAR 5, - QAR ,

APPLICANT LOCATION : In-country Hire Only

Description We’re looking for a Moderation Support Executive to join our operations team at Qatar Living. This role plays a key part in ensuring that all ads and listings on our platform meet our posting standards and provide users with a safe and trustworthy experience.

As a Moderation Support Executive, you will work in the back office, reviewing and validating user-submitted ads requests, and ensuring that all content aligns with Qatar Living’s posting guidelines. You will also be responsible for identifying and reporting fraudulent or suspicious activities.

Responsibilities

Review and approve user-submitted ads in accordance with Qatar Living’s posting guidelines.

Handle Ads and Subscriptions requests, ensuring payment confirmation and compliance before publication.

Identify and report fake, misleading, or scam ads promptly to protect platform integrity.

Verify that all listings meet content and image quality standards.

Communicate with users regarding ad status (approvals, rejections, or clarifications) in a professional and timely manner.

Maintain accurate documentation and records of moderation activities.

Collaborate with internal teams (sales, product, and customer support) to resolve ad-related issues efficiently.

Generate regular reports on moderation trends, common violations, and fraud cases.

Contribute ideas to improve moderation processes and enhance user safety.

Qualifications

Bachelor’s degree in Business Administration, Information Management, or a related field.

Required Skills

Strong written and verbal communication skills in English (Arabic is a plus).

A minimum of two years experience in ads moderation, customer operations, or platform support.

Excellent attention to detail and the ability to handle repetitive tasks with accuracy.

Proficiency in Microsoft Office (Excel, Word) and familiarity with online publishing tools.

Preferred Skills

Experience in a similar role within the digital marketplace.

Knowledge of online safety and security practices.

Location Location

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