Support Engineer Bahrain

Overview

Support Engineers for our Bahrain operations with the following skill set and terms and conditions :

Responsibilities

• Administration support for Microsoft Windows Servers
• Administration support for Microsoft Exchange
• Troubleshooting servers related problems
• Managing server backups as per Client Policies
• Coordination with local vendors for equipment as and when required
• Follow up with the local vendors to resolve equipment failures, ensure the delivery and support levels
• Perform assessment of each server's configuration, performance, and security and provide quarterly reports including but not limited to the following :
• Configuration of servers
• Updates, patches and service packs
• Licenses and hardware warranties
• Performance and Capacity including memory usage, CPU utilization, disk utilization etc.
• Exchange configuration, Queue size, resource utilization, Active Directory Configuration, DHCP / Domain Controller configuration, Log Analysis
• UPS Setup and Configuration
• Air conditioning
• Identify all single points of failure
• Identify any capacity / performance issues which are close to threshold
• Verify backup process and components
• Verify tape library functioning
• Verify TMG and ForeFront configurations and rules
• Provide quarterly reports of the result of the assessment

Qualifications

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