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Assistant Restaurant Manager

RAFFLESDoha, Doha Municipality, Qatar

6 days ago

Job description

Job Description

Job Summary

At Raffles & Fairmont Doha, we take pride in offering exquisite dining experiences that reflect the sophistication and luxury of our brands. As an Assistant Restaurant Manager , you will play a pivotal role in overseeing daily operations, ensuring impeccable service, and maintaining the highest standards of hospitality. You will support the Restaurant Manager in leading the team, enhancing guest satisfaction, and driving business performance.

Key Responsibilities

Operational Excellence

Assist in managing daily restaurant operations, ensuring a seamless and luxurious dining experience
Oversee service flow, ensuring efficiency, consistency, and adherence to brand standards
Coordinate with the culinary team to maintain menu quality, presentation, and timely service
Monitor restaurant reservations, table assignments, and special guest requests
Ensure compliance with health, safety, and hygiene regulations

Guest Experience & Service Quality

Lead by example in delivering personalized, anticipatory, and engaging service

Address guest inquiries, feedback, and complaints promptly and professionally

Ensure VIP guests, special occasions, and loyalty members receive exceptional attention

Foster a culture of service excellence and continuous improvement

Team Leadership & Development

Support in recruiting, training, and mentoring restaurant colleagues

Motivate and inspire the team to maintain high morale and peak performance

Conduct performance evaluations, provide feedback, and support career development

Assist in scheduling and staff allocation to ensure optimal coverage

Sales & Financial Performance

Support the Restaurant Manager in achieving revenue targets and cost control

Promote upselling opportunities and implement strategies to enhance guest spending

Monitor inventory levels and coordinate with procurement for efficient stock management

Analyze operational reports and suggest improvements for profitability and efficiency

Qualifications

Qualifications & Skills

Minimum 3 years of experience in a leadership role within a luxury dining environment

Strong knowledge of food & beverage operations, service standards, and fine dining etiquette

Excellent leadership, communication, and interpersonal skills

Ability to handle high-pressure situations with professionalism and poise

Proficiency in restaurant management systems and Microsoft Office

Fluency in English is required; additional languages are an advantage

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Restaurant Manager • Doha, Doha Municipality, Qatar