Centre Operations Manager

Job Title Business Head Centre Operations Manager Location Qatar Premium Solutions Consultancy is hiring a Business Head Centre Operations Manager for an esteemed academy in Qatar This role involves overseeing the daytoday operations of the academy ensuring exceptional customer service and driving profitability The ideal candidate will have a strong business background leadership experience and a passion for the arts and skills development Key Responsibilities Oversee the smooth operations of the academy ensuring high standards of customer service Collaborate with departments such as Marketing Events IT HR and Finance to achieve revenue targets and cost efficiency Develop and implement business plans and strategies for growth Maintain excellent relationships with internal and external stakeholders including vendors Lead and inspire a multicultural team fostering collaboration and teamwork Understand customer needs forecast trends and implement solutions to enhance satisfaction Manage vendor relationships and ensure operational excellence Represent the academy with strong public speaking and communication skills Requirements Bachelor s or Master s degree from a reputed university 57 years of relevant experience with a minimum of 4 years in a leadership role managing teams Proven track record in business operations preferably within the arts or skills development industry Strong business planning skills and a customercentric approach Excellent communication skills in English oral and written IT proficiency and a confident public speaker Personal attributes Enthusiastic organized flexible and proactive with a pleasing personality