Customer Success Partner

ARE YOU READY TO GROW WITH US Do you have handson experience with ERP accounting systems or other business technologies Are you fascinated by how businesses operate and eager to contribute to their success Do you enjoy solving challenges across finance operations or customer service Are you interested in practically learning how process automation analytics and reporting can contribute to SME s success If these questions excite you and you share the values we outline on our website then we want you on our team WHO ARE WE LOOKING FOR Professionals with junior to midlevel experience in business systems ERP or accounting software A passion for business management operational efficiency and customercentric solutions A versatile mindset capable of learning and contributing across multiple domains Someone who is proactive and able to work independently without constant oversight A problem solver with an eye for detail and a drive to improve how things work WHAT YOU LL DO Take part in assessing customers business challenges and contribute to providing solutions by optimizing processes utilizing stateoftheart yet affordable technologyOwn the customer s onboarding journey to solutions of choice Engage with a growing team to shape the direction of our startup s journey Develop and maintain strong relationships with clients to understand their business objectives and challenges Act as the primary point of contact for clients addressing inquiries and resolving issues promptly Conduct regular checkins with clients to assess satisfaction and gather feedback for continuous improvement Collaborate with internal teams to ensure the successful delivery of services and solutions tailored to client needs Facilitate training sessions and workshops to educate clients on new features and best practices What s in It for You Growth opportunities Be part of a growing team where your contributions matter Learning Expand your skills with handson challenges across various areas of the business Impact See the immediate results of your work as we grow together