IPTV & Master Clock System Engineer
Provide advanced diagnostics at system application and infrastructure levels.
Perform root-cause analysis for major and recurring incidents and implement permanent fixes.
Manage OEM back-to-back support cases within the applicable ticketing and SLA framework.
Manage system configurations firmware software maintenance manufacturer releases and upgrades.
Maintain technical design documents SOPs and knowledge-base information.
Provide technical assessments to the Change Advisory Board for system changes.
Maintain IPTV encoders servers endpoints displays/signage and related infrastructure.
Maintain master-clock distribution systems and ensure accurate synchronization across connected systems.
Requirements
*Minimum 4 years* of hands-on experience with relevant systems in a comparable environment.
*VITEC and Mobatime product training or equivalent.*
Strong experience with IPTV AV systems and time-distribution/master-clock systems.
ITIL Foundation certification.
Strong knowledge of IPTV distribution architecture encoders servers endpoints and signage systems.
Knowledge of master/slave clock distribution and synchronization and strong diagnostic and root-cause-analysis skills.
Experience coordinating with OEMs and managing escalations.
Strong documentation and technical mentoring capability.
Required Skills:
* *VITEC and Mobatime product training or equivalent.* * Strong experience with IPTV AV systems and time-distribution/master-clock systems. * ITIL Foundation certification. * Strong knowledge of IPTV distribution architecture encoders servers endpoints and signage systems. * Knowledge of master/slave clock distribution and synchronization and strong diagnostic and root-cause-analysis skills. * Experience coordinating with OEMs and managing escalations. * Strong documentation and technical mentoring capability.
Required Education:
*Minimum 4 years* of hands-on experience with relevant systems in a comparable environment.
Employment Type : Full Time
Experience: years
Vacancy: 1