Employee Relations - Senior Specialist

Job Objective
Implement, supervise, and develop employee relations functions to promote a positive work environment, ensure fairness and workplace discipline, address employment issues per approved regulations and policies, and support the stability and sustainability of human resources.

Duties and Responsibilities

• Study/supervise grievances, complaints, and workplace disputes; ensure resolution per approved regulations

• Review and analyze employment cases; provide opinions and recommendations to management

• Manage resignation and termination processes; conduct/review exit interviews and analyze results

• Assess employee transfer and redistribution cases; coordinate implementation with relevant parties

• Review requests for reinstatement and service extension; provide recommendations

• Conduct/supervise awareness activities on Code of Conduct, policies, and regulations; follow up on non-compliance

• Monitor and analyze absenteeism/job abandonment cases; propose corrective actions

• Review disciplinary actions and penalties for regulatory alignment, justice, and consistency

• Study/monitor low performance and workplace behavior cases; prepare/approve improvement plans

• Provide career counseling and guidance sessions; follow up on outcomes and recommendations

• Offer advisory support to departments on employee relations, behavior, and workplace discipline

• Review special/exceptional employment cases, including health-related cases; recommend actions

• Conduct/supervise field visits; analyze results and take necessary action

• Prepare and review periodic reports on employee relations indicators; submit recommendations

• Contribute to development of employee relations policies and procedures

• Support institutional values and promotion of professional practices in the workplace

• Perform other duties related to the nature of the work

Required Qualifications

• Bachelor's degree in Human Resources Management, Business Administration, or equivalent

• Practical experience in employee relations or HR: 5-8 years of experience

Core Skills and Competencies

• Familiarity with HR systems, regulations, and policies

• Ability to analyze employment cases and prepare recommendations

• Advanced communication and workplace conflict management skills

• Report preparation and official administrative correspondence drafting

• Sound judgment and decision-making within scope of authority

• Career counseling and guidance skills

• Professional confidentiality, neutrality, and organizational justice

• Ability to coordinate across multi-party institutional settings

• Familiarity with and ability to promote institutional values

• Bilingual (Arabic/English), spoken and written, preferable