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Account Manager III
Account Manager IIIHewlett Packard Enterprise • Doha, Ad-Dawhah, Qatar
Account Manager III

Account Manager III

Hewlett Packard Enterprise • Doha, Ad-Dawhah, Qatar
5 days ago
Job description

Account Manager III

Site‑based, Onsite : You will primarily work from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge‑to‑cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We value diverse backgrounds and provide flexible work options. We make bold moves, together, and strive to be a force for good. If you are looking to stretch and grow your career, our culture will embrace you.

Job Description

Manages one or several larger accounts or acts as the account lead for a substantial part of a top account. Understands the customer’s IT and business objectives, priorities, requirements and challenges, and adds value by implementing HPE’s strategy. Drives business performance for all HPE BUs and manages the portfolio mix to optimize profitability of the account. Accountable for pipeline building; accountable for and supportive in deal closing and orchestrating the deal team. Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business. Develops and engages with the partner ecosystem to maximize HPE’s presence in the. Constantly develops information technology industry knowledge to position HPE’s the account. Orchestrates, engages, guides and provides feedback to the extended account team members. Acts as customer’s advocate inside HPE. Plans for accounts to results through the financial year and beyond.Management Level Definition

Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

Responsibilities

  • Articulates a connection between the customer’s core KPIs
  • Builds and executes a plan to drive growth and profitability across HPE's portfolio. Drives growth in HPE's strategic value portfolio through positioning solutions with the customer. Leverages HPE programs and tools (e.g. Executive Sponsors
  • Engages with the customer to identify opportunities. Translates customers' business challenges and goals into IT opportunities. Ensures a strong and rightsized pipeline funnel from the account team. Leads pipeline building activities for the account
  • Develops and maintains a professional relationship network within the customer to maximize efficiency and effectiveness for HPE. Understands and leverages the underlying principles for the customer organization’s functioning. Defines an engagement model with the customer’s key influencers and decision makers.
  • Develops and maintains an overview of the partner’s landscape in the account. Develops partner relationships. Works with the HPE Partner Business Manager to assess and update the partner strategy for the account.
  • Develops and updates expertise in IT technology. Articulates relevant modern trends in IT. Describes HPE's portfolio and references its use in other customers.
  • Builds relationship and runs a regular account governance with the extended account team. Provides feedback to the account team members and relevant managers.
  • Utilizes HPE tools and processes for customer advocacy. Leverages the existing tools
  • Builds and executes basic account business plans for defined accounts. Manages the collective effort to build and maintain both strategic and tactical elements of the plan. Shares and aligns the plan with relevant stakeholders of the account.

Education and Experience

  • University or Bachelor's Degree preferred
  • Typically 4-8+ years sales experience.
  • Account management experience desired.
  • Experience in IT industry preferred. Experience working within IT department and / or within customers is a plus.
  • Experience in vertical industry preferred.
  • Knowledge and Skills

  • Drives Results : Shows strong will to win, is persistent in face of obstacles and has a clear results orientation.
  • Strategic Planning : Able to articulate a vision for the future and a path to achieve it in an account business plan, aligned with the HPE strategy, direct leadership, and the HPE business units.
  • Sales Execution : Able to efficiently deliver on short term sales engagements and objectives.
  • Continuous Learning : Continuously and actively pursues own learning.
  • IT Industry Acumen : Builds and maintains solid knowledge of cutting edge IT industry developments and technology trends with potential impacts to our customers.
  • HPE Portfolio Knowledge : Builds and continually updates a solid understanding of HPE products, solutions, and service offerings – their value propositions, competitive differentiators, and benefits to our customers and our customers’ customers.
  • Team Leadership : Able to lead teams (including dispersed and indirect team members) successfully through sales engagements in a complex matrix organization.
  • Network / Relationship Building : Able to create strong professional relationships; understands and leverages the value of networks and collaboration.
  • Two‑way communication : Able to listen actively to understand the perspectives of others, and to articulate value propositions, plans, and proposals in language relevant to the customer, partner or internal stakeholder.
  • Influencing and Negotiating : Understands and proficiently leverages influencing and negotiation techniques.
  • Business Acumen : Understands how different parts of a businessoperate to produce business outcomes and how actions impact company results. Has a developed understanding of general business concepts and the economy. Able to understand financial reports and make relevant conclusions for planning.
  • Operational Excellence : Able to show predictability operational excellence both internally and externally.
  • Integrity : Acts with integrity throughout complex situations even if under pressure.
  • Vertical / Industry Knowledge Preferred : Understands the customer’s industry landscape, enterprise architecture, and partner and influencer ecosystem.
  • Consulting : Can synthesize a number of skills and relevant knowledge to guide the customer through a process of achieving business outcomes leveraging HPE's portfolio.
  • Additional Skills

    Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross‑Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow‑Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, and more.

    What We Can Offer You

    Health & Wellbeing

    We strive to provide our team members and their loved ones with comprehensive benefits that support their physical, financial, and emotional wellbeing.

    Personal & Professional Development

    We invest in your career because the better you are, the better we all are. We have specific programs tailored to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

    Unconditional Inclusion

    We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We give employees flexibility to manage work and personal needs while we make bold moves together and act as a force for good.

    Let’s Stay Connected : Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

    Job

    Sales

    Job Level

    Specialist

    Equal Employment Opportunity Statement

    HPE is an Equal Employment Opportunity / Veteran / Disabled / LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are based on qualifications, merit and business need. We are committed to a diverse and inclusive environment. Hewlett Packard Enterprise is EEO Protected Veteran / Individual with Disabilities.

    Recruitment Fraud Disclaimer

    For your safety, note that HPE will never charge any candidate a registration fee or hiring fee. Any agency claiming otherwise may be fraudulent.

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    Account Manager • Doha, Ad-Dawhah, Qatar

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