The Opportunity
Our Working Capital Management team in the MENA region plays a critical role in supporting exceptional client service while safeguarding the firm’s liquidity and financial strength. As part of a newly established, high-performing team, you will focus on improving the firm’s cash collection performance by engaging directly with clients and internal teams to resolve overdue accounts and ensure timely payments.
Your key responsibilities
- Manage a portfolio of client accounts and work proactively to follow up on outstanding receivables
- Collaborate with client-side invoice approvers and accounts payable teams to ensure timely processing of payments
- Track payment arrangements and escalate any delays or non-compliance internally and externally
- Identify and address the root causes of payment delays, including internal process inefficiencies and client-side approval bottlenecks
- Log and follow up on invoice disputes, supporting resolution efforts and providing feedback for long-term process improvements
- Maintain up-to-date documentation of client billing and payment workflows to support alignment and transparency
- Track invoice delivery, generate client statements and payment requests, and assist with allocation and reconciliation of payments in coordination with Finance and client engagement teams
- Support continuous improvement of collection processes and contribute to initiatives aimed at enhancing working capital outcomes across the business
Skills and attributes for success
Strong communication and interpersonal skills with the ability to influence internal and external stakeholdersProactive approach to problem-solving with a focus on outcomes and root cause resolutionStrong organizational skills and the ability to manage multiple priorities effectivelyAttention to detail and comfort working with financial data and systemsProficiency in Microsoft Excel; experience with SAP or similar ERP systems is an advantageFamiliarity with collections processes, tools, and best practicesFluency in English is required; Arabic language skills are a plusIdeally, you’ll also
Have experience in a finance or client-facing role within a professional services or multinational environmentUnderstand the invoicing and payment practices of government entities in the GCCBe confident in engaging cross-functional teams and proposing process improvementsHave exposure to system rollouts or transformation initiatives involving financial operationsBring experience in continuous improvement initiatives and driving efficiencyWhat we look for
We are looking for motivated, detail-oriented professionals who bring energy, accountability, and a client-centric approach to cash collections. You should be comfortable navigating complexity, building relationships, and working collaboratively across teams. If you are eager to grow in a role that combines finance, operations, and client engagement, we encourage you to apply.
Qatari Nationals are highly encouraged to apply
We strongly encourage applications from Qatari Nationals who are looking to build a meaningful and impactful career in finance.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
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