Waiter / Waitress

Overview

Be a part of the mosaic team, located in the heart of Mushaireb. Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property provides a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views. Job Description

Read daily events to acknowledge VIP arrivals. Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked. Present children's menus when appropriate, and describe specials and alternative cuisine. Serve and clear food and beverage items in an unobtrusive and professional manner. Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures. Carry trays, bus and reset tables with linen, china, glass and silver. Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved. Follow cash and credit card procedures according to the guidelines of the accounting department. Maintain a clean, neat and orderly restaurant throughout service. Polish silver, refill salt, pepper and sugar, creamers, etc. Ensure that the work station is stocked with appropriate condiments at all times. Report any guest comments regarding food and beverage to the manager. Conscientious handling and maintenance of operating equipment. Learn and adhere to safety, sanitation and hygiene policies. Maintain good working relationships with colleagues and all other departments. Maintain complete knowledge of all F&B services, outlets and hotel services / features. Perform opening / closing side duties as assigned and set all tables according to standards. Report to the manager any deviations from set standards and procedures. Ensure that all service and storage areas are kept safe and clean. Help minimize waste, neglect, breakages and mishandling of supplies and equipment. Carry out light cleaning and maintenance of the outlet. Assist other Food & Beverage outlets in their operations during peak hours if needed. Qualifications

Hands-on and proactive approach. Able to work autonomously and as part of a team. Passion for food and beverage. Strong organisational skills.

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