Organizational Learning Officer

Job Description

Job Purpose

Supports the organization’s learning strategy by helping identify training needs, aligning programs with business goals, and monitoring learning outcomes for continuous improvement.

He / she manages the operational delivery of all training activities, including scheduling, logistics, communication, attendance tracking, and event coordination. The role also involves maintaining the LMS,

handling training procurement and documentation, and providing daily support to employees. Additionally, the officer prepares learning reports, manages individual training requests and collaborates

with other teams to support development plans.

Strategic Responsibilities :

• Support the development and implementation of the organization’s learning strategy, ensuring alignment with business goals and talent development priorities.
• Support the annual Training Needs Analysis (TNA) process by collecting data, organizing inputs from departments, and helping summarize key learning needs for planning purposes.
• Contribute to analyzing learning needs across departments to identify skill gaps and recommend targeted learning solutions.
• Track and evaluate learning outcomes to measure impact, identify areas for improvement, and contribute to continuous refinement of the learning strategy.
• Monitor learning trends and best practices and provide insights to help shape strategic decisions on learning technologies, platforms, and methodologies.
• Ensure alignment of learning content and programs with organizational values, culture-building initiatives, and talent development frameworks.
• Maintain all relevant departmental policies and procedures, ensuring they are regularly updated to reflect current processes and align with the organization’s requirements.

Operational Responsibilities :

Requirements