Salesforce Specialist

Role Architect

Skill Salesforce Specialist

Experience 1013 Years

10 years of experience as a Salesforce Specialist consultant will be responsible for providing functional expertise covering all requirements during the Salesforce program lifecycles (Discovery Design Development Configuration Testing Quality Assurance Go Live and post Go Live Support).

He will be required to work with stakeholders to define requirements, customize the platform and enable the users to get the most out of Salesforce. You will automate complex business processes, create reports and dashboards and train users on Salesforce as well as customizing applications on the platform by using programmatic and declarative skills.

Responsibilities

Participate in scope definition and requirements gathering and ensuring that information provided to the project team is up to date and accurate.

Manage new user setups and deactivation including transferring ownerships of accounts / contracts / opportunities.

Carrying out configuration of the applications and enhancements and providing support to resolve configuration defects.

Manage data integrity across systems, provide guidance on reports and dashboards and provide system and application management knowledge.

Defining and monitoring compliance with code checkin backup / recovery versioning processes and supporting integrations between Salesforce and other applications.

Creating Salesforce training material on Account, Contracts, Opportunities, Leads, case management, Activities, Reports and dashboards and supporting the train the trainer initiative led by the Salesforce Product Manager.

Qualifications

Relevant college or university qualification to minimum of Bachelors Degree.

Minimum of 4 years of job‑related experience in providing functional expertise covering all requirements during the Salesforce program lifecycles.

Expertise in reports and analysis of complex customer and / or commercial data.

Expert skills in data extraction, transformation and visual analytics.

Experience in account / portfolio / client management.

Ability to make commercial decisions that impact positively on both short and long‑term bottom line results and drive unnecessary cost out.

Key Skills

Sales Experience

Crane

Customer Service

Communication skills

Heavy Equipment Operation

Microsoft Word

Case Management

OSHA

Team Management

Catheterization

Microsoft Outlook Calendar

EHS

About Virtusa Add the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs.

Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and Financial Services, Travel, Telecom and Enterprise firms in the region. We have partnered with our clients to win awards from Gartner, IDC, WfMC and other analysts for the work that we have delivered to our clients in the region.

Teamwork, quality of life, professional and personal development are values that Virtusa is proud to embody. When you join us you join a team of 30,000 people globally that cares about your growth and seeks to provide you with exciting projects, opportunities and work with state‑of‑the‑art technologies throughout your career with us.

Employment Information Employment Type : Full‑Time

Experience : years

Vacancy : 1

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