F&B Hostess

Overview

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description

What you will be doing

Provide a friendly and personalized welcome to all guests

Offer attentive service, adapting to guest needs and preferences

Listen actively to guest feedback and ensure timely follow-up

Build strong guest relationships, offer helpful advice, and promote loyalty

Manage the welcome desk, seat allocation, and reservation book

Ensure guests are seated comfortably and receive the best available options

Maintain cleanliness and organization of the reception area and restaurant

Stay informed about daily menu items and any shortages before each shift

Ensure all equipment is well-maintained and in good working condition

Qualifications Your experience and skills include :

A cheerful, outgoing personality with a genuine love for hospitality

Strong command of written and spoken English communication skills

Ability to multitask and stay calm under pressure

Problem solving abilities are essentials.

Guest oriented, service minded and attention to quality

Sales acumen

Thorough and organised approach

Additional Information Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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