Chief Digital Architect

About The Role We’re looking for a Chief Digital Architect to lead architecture vision and governance across a multi-brand digital ecosystem defining how customer-facing platforms, data, and Gen-AI applications come together to deliver next-generation experiences.

You’ll act as the overall architecture authority, aligning strategy and execution across digital, web, mobile, loyalty, integration, and cloud. You’ll collaborate with Enterprise, Cloud, and Solution Architects to design a cohesive, scalable, and secure landscape that powers innovation across multiple brands.

This is a senior, high-impact role for someone who combines deep technical acumen with strategic leadership and hands-on delivery.

What You’ll Do

Act as the Chief Architect for the enterprise digital landscape

Coordinate across Solution, Cloud, and Enterprise Architecture teams

Map and document the current-state architecture across all digital domains

Lead architecture reviews of key customer journeys and technology layers

Design target-state architectures and transition roadmaps across platforms

Define architecture for digital workstreams (web, mobile, loyalty, data, integration, cloud)

Ensure architectural coherence across Gen‑AI, cloud‑native, and CX applications

Drive design reviews, documentation standards, and governance processes

Requirements

12+ years building and delivering customer-facing digital applications (web & mobile)

Expertise in MDM, CDP, CXP, CMS, DAM, and Loyalty platforms

Hands‑on experience with cloud-native applications (Azure or GCP)

Experience building and deploying Gen‑AI solutions

Strong understanding of software architecture styles, microservices, and DevSecOps

Exposure to multi-tenancy and FinOps in scalable cloud environments

Experience leading architecture teams and collaborating with delivery squads

Broad understanding of retail and e‑commerce ecosystems

Excellent communication and stakeholder management skills

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