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Enablement Program Lead, AI Upskilling & Transformation Operations Middle East

Enablement Program Lead, AI Upskilling & Transformation Operations Middle East

Scale AI, Inc.Doha, Qatar
30+ days ago
Job description

Scale AI accelerates the development and deployment of frontier AI across industries and governments. In the public sector, our mission extends beyond technology—we driveAI transformation through trust-building, change enablement, and capacity development. We’re building a new discipline focused on AI adoption, upskilling, and change management that empowers government partners to confidently deploy and scale AI solutions. The Enablement Program Lead is a core role in this vision, turning strategy into execution across national-level initiatives. As an Enablement Program Lead, you will be the operational anchor for upskilling and enablement across AI use cases. You’ll lead the rollout of onboarding kits, training cycles, and early adopter programs that help public sector teams activate and sustain AI solutions. You’ll collaborate cross-functionally with PMs, delivery teams, and government stakeholders to ensure that human enablement keeps pace with technical deployment with adoption as the end goal. This is a high-impact role for someone who thrives in dynamic environments, can navigate government complexity, and knows how to drive real change from the ground up. You will :

Own enablement rollouts post-scoping—partner with PMs to deliver onboarding kits, pilot training cycles, and early adopter programs (EAPs). Coordinate learning material delivery across engagements, ensuring public sector teams are set up for successful adoption. Develop customer / end user success material including UX / UI feedback guides, surveys, analyse insights to be shared with the PM Establish and manage enablement hubs (e.g., shared drives), tracking training engagement and surfacing learning gaps. Drive storytelling and change narratives, helping stakeholders understand the “why” behind AI transformation. Track impact and iterate on enablement strategies using structured feedback and stakeholder insights. Ideally you'd have :

5+ years experience in program or project management, preferably in public sector transformation, digital adoption, or consulting. Proven ability to lead complex, multi-stakeholder rollouts, with a focus on government clients or highly regulated industries. Comfortable operating between strategic thinking and execution—you set direction and also get things done. Skilled in facilitation, change management, and stakeholder relationship-building. Familiar with behavioral change models, and how to translate them into field-ready interventions. Strong written and verbal communication skills in English, with fluency in Arabic considered a strong plus. Comfortable navigating ambiguity, complexity, and fast-paced execution. PLEASE NOTE :

Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us : At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and / or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at Please see the United States Department of Labor's

Know Your Rights poster

for additional information. PLEASE NOTE :

We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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