AMI OPERATIONS SUPPORT SPECIALIST

RESPONSIBILITIES

• Act as a primary point of contact within the AMI Operations team for issues and queries related to the BCRM (JDE to C2M) transition.
• Collaborate closely with the C2M implementation team to understand the systems impact on AMI operations data flows and integrations.
• Assist in the validation and reconciliation of AMIrelated data during the migration process ensuring data integrity and accuracy in the new C2M system.
• Support the identification and resolution of operational issues arising from the system transition working with both technical and functional teams.
• Contribute to the development and documentation of new operational procedures and workflows aligned with the C2M system.
• Assist in the development and delivery of training materials to the AMI Operations team on the relevant aspects of the C2M system.
• Monitor system performance and data accuracy postgolive identifying potential issues and escalating them appropriately.
• Participate in user acceptance testing (UAT) of the C2M system providing feedback from an AMI operations perspective.
• Support the integration of AMI data with other utility systems through the C2M platform.
• Contribute to continuous improvement initiatives within AMI operations leveraging the capabilities of the new C2M system.

QUALIFICATIONS

Employment Type : Full Time

Experience : years

Vacancy : 1

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