A leading telecommunications firm in Qatar is searching for an experienced Head of IT Service Excellence to oversee and enhance IT service delivery. The successful candidate will lead operational functions, develop quality assurance frameworks, and manage IT governance. Ideal candidates will have over 10 years of IT experience, 7 in senior roles, and must be bilingual in Arabic and English. The role emphasizes strategic alignment of IT with organizational goals and innovation in service management.
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Service Excellence • Doha, Ad-Dawhah, Qatar