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Reservations & Comm Center Host

Reservations & Comm Center Host

ANdAZDoha, Ad-Dawhah, Qatar
30+ days ago
Job description

Join to apply for the Reservations & Comm Center Host role at Andaz Doha .

Summary : Hyatt is a global hospitality brand with a purpose : to care for people so they can be their best. Andaz means "personal style" in Hindi. Andaz Doha offers five-star creative luxury in Doha, emphasizing local experiences, art & design, and a playful dining environment. Our goal is to create a vibrant luxury lifestyle hotel woven into the local culture, inspiring guests to express their unique style and passions.

Role Responsibilities :

  • Show complete product knowledge, understand rate structure, and apply rate management.
  • Assist guests with cancellations or modifications of reservations.
  • Process and confirm guest reservations via phone or email.
  • Process payments and send reservation confirmations via email.
  • Stay updated on hotel promotions and follow procedures for reservations, rates, and hotel facilities.

Qualifications :

  • Degree or diploma in Hospitality or Tourism management preferred.
  • At least 2 years of experience in hotel operations.
  • Strong problem-solving, administrative, and interpersonal skills.
  • Additional Information :

  • Seniority level : Entry level
  • Employment type : Full-time
  • Job function : Design, Art / Creative, and Information Technology
  • Industry : Hospitality
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    Center • Doha, Ad-Dawhah, Qatar