Service Advisor

Keep records of invoices and support documents and ensure compliance with Milahas policies and procedures Coordinate and process all necessary documents for the department such as quotations work orders fax mails memo etc Check verify and submit time and attendance report of Service and Repair Center employees Assist employees on encoding their work hours Assist employees on explaining the details of repairs that need to be done Keep track and ensure that all listed jobs to be done on the customer card is accomplished Follow specified systems processes and procedures implemented in the workplace to ensure compliance with legal regulatory and other requirements standards Work safely at all times protecting the health and safety of everyone in the workplace Perform other jobrelated duties as assigned Communication Internal Communication Service Repair Center Employees Finance Accounting Department when needed Purpose To communicate in order to accomplish all required customer jobs such as vehicle machine repair services To coordinate and submit customer payments petty cash and cheques External Communication Customers Clients Purpose To respond to queries and provide assistance with regards to Truck Equipment vehicle repairs services cost Occupational Health Safety and Environment Accountability Are accountable for their acts and omissions Responsibility To follow agreed safe systems of work to follow training and instructions and to report accidents incidents and near misses