Kids Club Attendant

Job Description

Key Responsibilities

• Greet children and families warmly, creating a friendly and comfortable environment from the moment they arrive
• Maintain positive communication with parents / guardians, providing updates on activities and ensuring confidence in the care provided
• Personalize interactions and remain attentive to each child’s individual needs, preferences, and safety requirements
• Plan, organize, and lead age-appropriate recreational, creative, and educational activities such as arts & crafts, storytelling, interactive games, and cultural experiences inspired by Qatar and the Raffles & Fairmont brand
• Assist in developing seasonal or themed kids programs and special events
• Ensure all activities support the hotels' commitment to enriching guest experiences
• Maintain constant supervision of children, ensuring their safety, well-being, and adherence to club rules
• Follow emergency procedures and respond calmly and effectively to any incidents or concerns
• Ensure secure check-in and check-out procedures are strictly followed
• Prepare activity materials and maintain a clean, tidy, and inviting Kids Club environment at all times
• Ensure equipment, toys, and facilities are sanitized and in good working order
• Report maintenance or safety issues promptly to the supervisor
• Collaborate with colleagues and other hotel departments to ensure seamless service
• Attend trainings, briefings, and ongoing development sessions as required
• Uphold brand service standards, grooming guidelines, and company policies at all times

Qualifications

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