ITSM Developer

Job Description

We are currently looking for an ITSM Developer for our Qatar operations with the following terms & conditions.

Required Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Hands‑on experience with at least one ITSM platform (preferably Ivanti).
• Strong knowledge of APIs, REST, SOAP, web services, and integration patterns.
• Experience with scripting languages (JavaScript, Python, PowerShell, or similar).
• Familiarity with middleware and integration tools (ServiceNow IntegrationHub, MuleSoft, Boomi, Azure Logic Apps, etc.).
• Knowledge of ITIL v4 practices and ITSM processes (Incident, Problem, Change, Asset, CMDB).
• Strong understanding of databases (SQL / NoSQL) and data structures.
• Good troubleshooting, debugging, and problem‑solving skills.
• Experience with version control (Git) and CI / CD pipelines.

Key Responsibilities

Joining Time Frame

2 weeks (maximum 1 month)

Seniority level

Executive

Employment type

Full‑time

Job function

Engineering and Information Technology

Industry

IT Services and IT Consulting

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