Job Description
We are currently looking for an ITSM Developer for our Qatar operations with the following terms & conditions.
Required Qualifications & Skills
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- Hands‑on experience with at least one ITSM platform (preferably Ivanti).
- Strong knowledge of APIs, REST, SOAP, web services, and integration patterns.
- Experience with scripting languages (JavaScript, Python, PowerShell, or similar).
- Familiarity with middleware and integration tools (ServiceNow IntegrationHub, MuleSoft, Boomi, Azure Logic Apps, etc.).
- Knowledge of ITIL v4 practices and ITSM processes (Incident, Problem, Change, Asset, CMDB).
- Strong understanding of databases (SQL / NoSQL) and data structures.
- Good troubleshooting, debugging, and problem‑solving skills.
- Experience with version control (Git) and CI / CD pipelines.
Key Responsibilities
Design, develop, and maintain integrations between ITSM tools (Ivanti, ServiceNow, BMC Remedy, etc.) and enterprise applications (ERP, CRM, HR, Monitoring tools, CMDB, etc.).Joining Time Frame
2 weeks (maximum 1 month)
Seniority level
Executive
Employment type
Full‑time
Job function
Engineering and Information Technology
Industry
IT Services and IT Consulting
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