Catering Sales Executive

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets / outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.

Location : Four Seasons Hotel Doha Department : Catering Sales Reports to : Director of Catering

The Opportunity

We are seeking a Catering Sales Executive to join our dynamic team. This role is responsible for securing and servicing catering business from both the social and corporate market through proactive promotion, prospecting, and client relationship management. You will play a vital role in maximizing revenue, ensuring client satisfaction, and upholding the high standards of Four Seasons.

Responsibilities

Secure and service Catering Business from Social and Corporate Market, through promotion, and prospecting, while maintaining standards and revenue.

Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving quarterly sales goals. Maintain an active trace / follow-up system on all inquiries and personal sales calls.

Conduct property tours and entertain planners of meetings, social events, and weddings.

Act as the liaison between the client and the hotel for all client needs (e.g., hotel rooms, catering and events, audio visual, transportation, off-site event recommendations).

Communicate effectively with the sales managers responsible for booking group business and with all other department staff involved in carrying out group / guest needs.

Plan and / or attend and / or participate in meetings with hotel staff and clients, including morning briefings, resume meetings, banquet event order meetings, sales meetings, pre-convention meetings, planning visits, and other related sessions.

Maintain excellent knowledge of hotel facilities and the dimensions of meeting rooms.

Maintain the policies set forth in the group sales contract (e.g., deposits, cut-off dates, attrition, rooming lists, billing instructions).

Develop creative and attractive menu presentations for potential clients and maintain an active trace / follow-up system on all personal sales calls.

Coordinate sales efforts between the sales department and catering to ensure proper utilization of function space to yield maximum revenues.

Finalize the requirements of confirmed bookings while maximizing revenue potential through upselling and ensuring effective communication with all departments for event success. Ensure accuracy of banquet checks and provide bill review on completion of programs or events. Prepare a monthly booking report.

Keep the Director of Catering promptly and fully informed of all problems or unusual matters for prompt corrective action where appropriate.

Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committees.

Competencies & Skills We are looking for a candidate with :

A keen eye for detail and a passion for delivering exceptional experiences.

Strong multi-tasking and organizational skills.

Excellent communication and interpersonal skills to build lasting client relationships.

A collaborative team player mindset with the ability to work cross-functionally.

Proven ability to negotiate creatively and manage events from concept to execution.

Arabic language skills are preferred.

Why Join Us

Be part of an award-winning luxury hotel brand known for service excellence.

Work in a supportive, professional, and multicultural environment.

Enjoy career development opportunities and continuous training.

Competitive compensation and benefits package.

Application If you are a motivated sales professional with a passion for events and luxury hospitality, we invite you to apply and become part of the Four Seasons Hotel Doha family.

Work Authorization : The hotel will apply for work authorization for a successful candidate.

Learn more about employment with Four Seasons You could also learn more about employment with Four Seasons via the following channels :