Kids Club Attendant

Job Description Key Responsibilities

Greet children and families warmly, creating a friendly and comfortable environment from the moment they arrive

Maintain positive communication with parents / guardians, providing updates on activities and ensuring confidence in the care provided

Personalize interactions and remain attentive to each child’s individual needs, preferences, and safety requirements

Plan, organize, and lead age-appropriate recreational, creative, and educational activities such as arts & crafts, storytelling, interactive games, and cultural experiences inspired by Qatar and the Raffles & Fairmont brand

Assist in developing seasonal or themed kids programs and special events

Ensure all activities support the hotels' commitment to enriching guest experiences

Maintain constant supervision of children, ensuring their safety, well-being, and adherence to club rules

Follow emergency procedures and respond calmly and effectively to any incidents or concerns

Ensure secure check-in and check-out procedures are strictly followed

Prepare activity materials and maintain a clean, tidy, and inviting Kids Club environment at all times

Ensure equipment, toys, and facilities are sanitized and in good working order

Report maintenance or safety issues promptly to the supervisor

Collaborate with colleagues and other hotel departments to ensure seamless service

Attend trainings, briefings, and ongoing development sessions as required

Uphold brand service standards, grooming guidelines, and company policies at all times

Qualifications

Previous experience in childcare, hospitality, recreation, or early childhood education is preferred

Warm, patient, and engaging personality with a passion for working with children

Strong communication skills and ability to connect with guests of diverse backgrounds

Creative, energetic, and capable of leading group activities

Ability to remain attentive and responsible in a fast-paced environmentBasic first aid or CPR certification is an advantage

English required; additional languagesare a plus

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