Insurance professional Qatar

Job Description

Company : SANAD INSURANCE BROKERS WLL

Country : Qatar

Description : Our Company is Looking for Customer Care Coordinator-Medical Insurance

• Must have a strong Medical or Nursing Background

• Must have knowledge in Insurance, specifically Medical Insurance

• Preferably Female

• Preferably in Qatar

• Must have Transferable Visa with NOC

• Salary will be discussed upon interview

Job Responsibilities

• Provides excellent service to customers through the resolution of basic customer inquiries received by phone or through written correspondence.

• Liaise with the clients regarding their eligibility and entitlements

• Responsible for coordinating and supporting initiatives relative to the evaluation, processing, and handling of claims of the clients

• Responsible for filing and tracking insurance claims and informing clients of their claims status

• Maintains records and arranged policy files for easy retrieval of documents

• Maintains strict confidentiality related to medical records and other data

• Maintains records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

• Performs other related duties or assignments as directed by the Senior Level Staff, General Manager and CEO

Skills and Requirements

• Minimum 2 years experience is required.

• Must be knowledgeable in Microsoft Office Skills (MS Word, MS Excel, MS PowerPoint)

• Degree / Diploma Holder.

• Fluent in English (reading / writing / speaking)

• Excellent written and oral communication skills

• Highly Presentable