Front Desk Agent Grand Hotel- hotels, restaurants, dining and entertainment

Front Desk Agent Grand Hotel - Ar-Ruwais, Qatar

The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins / check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations. QUALIFICATIONS : Three (3) months of guest service experience at a high-end hotel, resort, or private club required. High School diploma or equivalent Ability to communicate effectively with the public and other Team Members

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