Teller Qatari and children of Qatari mother

Teller Operations Execute branch cash and other tellerrelated transactions and ensure compliance with the approved policies procedures and the applicable regulatory guidelines Hand over the cash and balance the same at the end of the day so that the total cash held conforms to the general ledger Submit teller end of day reports and ensure accuracy and completeness of processing Highlight instances of excess short cash noted in accordance with the duly approved policy and procedures Resolve teller transaction related customer complaints timely and effectively in order to ensure customer satisfaction at all times Directly engage in the resolution of common recurring customer problems referring to other internal stakeholders if deemed necessary so that customer service levels are continually improved Report to the Head Teller any customer problems along with suggestions related to problems resolution in order to keep them informed on the branch activities and seek assistance for unresolved issues Policies Systems Processes Procedures Follow all relevant functional policies processes standard operating procedures and instructions so that work is carried out in a controlled and consistent manner Continuous Improvement Contribute to the identification of opportunities for continuous improvement of systems processes and practices taking into account international leading practice improvement of business processes cost reduction and productivity improvement Policies Systems Processes Procedures Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural legislative requirements are fulfilled while delivering a quality costeffective service Statements and Reports Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements policies and standards Quality Health Safety Environment Ensure all relevant quality health safety and environmental procedures instructions and controls are adhered to so that the safety of employees quality of products services and environmental compliance can be guaranteed Related Assignments Perform other related duties or assignments as directed Other Accountabilities Key Interactions Internal ComplianceHROperations ITOther consumer business segmentsService Quality External CustomersVarious vendors and agencies