Housekeeping Supervisor

Job Description

Key Responsibilities

• Supervise and coordinate activities of housekeeping staff.
• Inspect guest rooms, public areas, and back-of-house areas for cleanliness and standards.
• Train, mentor, and evaluate housekeeping employees to ensure high performance.
• Prepare work schedules and assign duties to housekeeping staff.
• Ensure all cleaning equipment is maintained and used correctly.
• Manage inventory of cleaning supplies and linen; report shortages.
• Report maintenance issues to the appropriate department.
• Ensure adherence to health, safety, and hygiene standards.
• Handle guest requests, complaints, and feedback professionally and promptly.
• Assist with hiring and onboarding of housekeeping staff when necessary.
• Prepare and submit daily / weekly reports to management.

Qualifications

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