Security Operations Specialist

The Security Operations Specialist will support the organization’s cybersecurity operations by implementing and managing on-premise and cloud security controls. This role acts as the internal point of contact for all security operational activities, services closely with the outsourced SOC provider to review alerts, validate incidents, and execute recommended actions. The specialist will manage, fine‑tune, and monitor various security technologies including firewalls, endpoint protection, intrusion prevention systems (IPS), and netServices access controls (NAC) such as Cisco ISE.

Key Responsibilities

• This position requires strong technical expertise, hands‑on configuration capability, and effective coordination skills to ensure timely and accurate implementation of security recommendations and continuous improvement of the organization’s security posture.
• Serve as the primary internal contact for day‑to‑day security operational activities.
• Review alerts and incident reports shared by the outsourced SOC and perform validation and deeper investigation when required.
• Implement and fine‑tune security configurations across firewalls, IPS / IDS, endpoint protection platforms, and cloud security tools.
• Support and manage endpoint protection solutions, ensuring effective detection, response, and compliance with security policies.
• Maintain and optimize Cisco ISE for NAC operations, user profiling, posture assessment, and access policy enforcement.
• Coordinate with the SOC provider to ensure incident response recommendations are implemented and tracked to closure.
• Perform root cause analysis and assist with remediation planning for detected security incidents.
• Support vulnerability remediation efforts in collaboration with IT and application teams.
• Implement and maintain secure configurations in cloud environments (Azure, AWS, or GCP).
• Participate in security tool evaluation, integration, and enhancement projects.
• Maintain updated documentation for configurations, standard operating procedures, and incident reports.
• Support compliance and audit activities by providing control evidence and operational reports.
• Assist in developing internal awareness and operational security improvements.

Requirements

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