IT Support Consultant

Company Name Cartafella Analytics With the following skills for Qatar operations Candidate must be in Qatar with valid QID Layer 1 and layer 2 support for users and endpoints 2 Setup and maintain any required software on users computers or any peripherals 3 Solving and troubleshooting Network issues 4 Record any incident or service requests on Customer ServiceDesk system 5 Supporting our users to secure and save their data 6 List and record Customer Endpoints such as computers IP Phones Laptops and printers on asset management system 7 Ensure that endpoints have the latest updates and security software installed on it 8 Setup and troubleshoot IOT devices on Customer Fleet 9 Create and report incidents related to security or any abnormal user s or computer s behaviour 10 Managing file and print servers and applying users permissions 11 Create and maintain Knowledgebase Technical guides instructions configuration steps 12 Ensure that all security measurements applied on all endpoints