CSR QATAR

Job Description

Qatar Airways is looking for Customer Services Agent to be based in Hamad International Airport in Qatar. You will have natural flair of delivering unforgettable customer service to all passengers travelling with Qatar Airways. You will ensure that the journey of each passenger is memorable throughout the different touch points in the Airport. Areas of service include lobby, check-in counters, aircraft boarding, coach releasing, transfer desks, arrivals, baggage services and transit hotel accommodation desk. You will constantly and consistently meet / surpass the needs of the passengers and maintain Qatar Airways professional image by adhering to all applicable policies and procedures. [ads1] Job Responsibilities

• You will ensure that passengers’ identification are verified and checked such as passport validity and relevant visa depending on destination.
• You will provide face to face service to Qatar Airways passengers and deals with their different needs.