Network Engineer

Position Summary The position is responsible for supporting the implementation maintenance design upgrade and ongoing management and security of the network across the college Job Responsibilities Designs Implements and maintains network traffic flow policy and configuration of routers firewalls IPS VPN DNS DHCP Switches core distribution access wireless voice and other information systems and network devices Assists in analyzing and diagnosing all network and voice failures packet captures and reading debug logs glitches and malfunctions Ensures continuous enhancements to guarantee efficient resource utilization and agreed response times to endusers Supports the maintenance operation and upgrade of all networks security and voice infrastructure on campus and home office setup and ensures timely backup of the configurations Security hardening of the network security and voice appliances for the maximum availability and integrity of the network resources Ensures all system vulnerabilities alerts and security logs messages from security and networking equipment are monitored and appropriate actions are taken Assists in maintaining compliance with cybersecurity practices and policies Provides enduser and client support for network and voicerelated requests and provides meaningful and timely updates to clients on the ticketing system Handles operational issues independently and maintains SLEs Liaises with vendors suppliers and IT teams WCMQ WCMNY CUIthaca to resolve security network and voice faults or upgrades Creates and maintains documents related to projects change management hardware installation and configuration upgrades fault diagnostics preventive maintenance and resolutions Performs other related duties as assigned