Job Description
What you will be doing :
- Maintain all Hotel guest rooms, public areas, and heart of the house area, ensuring that the highest standards of cleanliness are met
- Hire and train Housekeeping team to ensure a successful operation
- Create and maintain good working relationships within the department and with other departments such that a high level of morale is sustained
- Control all purchases for the department and is consistently aware of quality and cost
- Control department labor costs while ensuring effective scheduling, vacation planning and department productivity, including leased labor
- Ensures effective utilization and productivity of all colleagues through staff planning, hiring & adhering to budget
- Responsible for the annual budget and the annual linen requisition
- Coordinate preventative maintenance programs with the Director of Engineering
- Oversee the retrieval, safekeeping and disbursement of all lost and found items consistent with company policy
- Responsible for ensuring consistency in exceeding guest service expectations
Qualifications
Your experience and skills include :
Minimum of 2 years’ experience in a similar role, preferably with a luxury hotel brandWorking knowledge of Property Management system, Opera is an assetProven hands on management style and ability to lead through example in all areas is essentialProven ability to successfully lead, train and motivate colleagues is essentialMust be highly organized, energetic and possess the ability to get the job doneStrong administration, problem-solving and organizational skillsDynamic, energetic, creative and thrives under pressureWorking knowledge of Outlook, Word and ExcelPrevious exposure to Front Office an assetAdditional Information
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.