Concept Store Manager

Key Responsibilities Product Curation and Sourcing Identify and curate handmade products from artisans and craftsmen locally regionally and globally Establish and maintain relationships with makers to ensure a steady supply of unique and highquality handmade items Store Management Oversee daily operations of the physical and digital store Ensure the store s visual merchandising aligns with its avantgarde and creative mission Manage inventory pricing and product placement to optimize sales Marketing and Promotion Develop and execute creative marketing campaigns to promote the artisans and their stories Utilize both physical and digital channels to maximize the store s reach and engagement Organize and participate in international fairs trunk shows popup events and community engagement programs Community and Customer Engagement Foster a strong community around the concept store emphasizing the value and stories behind handmade products Develop and manage customer loyalty programs to build a dedicated customer base Handle customer inquiries feedback and complaints promptly and professionally Digital Presence Maintain a robust digital presence through the store s website and social media platforms Implement ecommerce strategies to increase online sales and visibility Create content that highlights the artisans their crafts and the unique value proposition of the store Event Management Plan and execute product launch events and inspirational campaigns Coordinate and manage events that showcase artisans work and engage the community Measure the success of events and adjust strategies accordingly Growth and Development Develop strategic plans to grow the concept store both locally and globally Monitor market trends and adjust strategies to stay ahead in the handmade product market Collaborate with the Heenat Salma Farm team to align store activities with broader organizational goals