Customer Service Coordinator

Company Description

Khadoom is Qatar's first AI-powered personal assistant, designed to ease and simplify customers' lives. Operating across Qatar, Khadoom fulfills every task that customers need completed – from on-demand delivery, to pet services, to grocery & personal shopping and much more. By leveraging cutting-edge technology, Khadoom ensures that everyday tasks are handled efficiently, making life easier for customers.

Role Description

This is a full-time on-site role for a Customer Service Representative based in Doha, Qatar. The Customer Service Representative will be responsible for managing customer inquiries, providing outstanding customer support, ensuring customer satisfaction, and enhancing the overall customer experience.

Location : Qatar (Only candidates currently in Qatar are eligible)

Join Date : Immediate

Experience : Freshers Welcome

Salary : QAR 3,000

Languages : English (must) & Arabic (Preferable)

Qualifications

• Customer Service and Customer Support skills
• Experience in Customer Satisfaction and Customer Experience enhancement
• Excellent communication and interpersonal skills
• Strong problem-solving and conflict-resolution abilities
• Ability to work efficiently in a fast-paced environment
• Familiarity with AI-driven services is a plus
• High school diploma or equivalent; further education in related field is a bonus

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