Room Attendant

Job Description

Clean and maintain guest rooms, public areas, and exterior areas to brand standards, ensuring they are well-presented at all times.

Report maintenance defects in guest rooms, public areas, and back of house through KnowCross.

Adhere to all brand standards and quality audit standards throughout the hotel.

Ensure compliance with Health and Safety standards when handling cleaning materials.

Provide exceptional customer care, maintaining a friendly and helpful attitude even when faced with challenges.

Assist with other tasks to support the housekeeping team as required.

Attend all required training sessions and continuously improve your skills and knowledge.

Qualifications

Previous housekeeping experience in a luxury hotel environment is preferred

Excellent communication and organisational skills, with good problem-solving abilities

Physical fitness to stand, lift, push and pull for extended periods

Attention to detail and commitment to maintaining high cleanliness standards

Flexibility to work varying shifts, including weekends and holidays

Knowledge of proper cleaning techniques and safe handling of chemicals

Proficiency in English; additional languages beneficial

Ability to work efficiently in a fast-paced environment, managing multiple tasks

Positive attitude and adaptability to challenging situations

Additional Information Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What is in it for you

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Accor Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities

Your team and working environment Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

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