Quality Assurance Manager

A Quality Assurance Manager ensures that all operational processes meet established standards of excellence by developing and maintaining quality systems, conducting audits and analyzing performance data. They lead initiatives to improve product and service quality, ensure regulatory compliance and foster a culture of continuous improvement across departments.

What will I be doing

• Develop and implement robust quality control systems and procedures across operations.
• Monitor and analyze performance metrics to ensure compliance with quality standards.
• Prepare and present regular quality reports to management.
• Conduct internal audits and ensure adherence to regulatory requirements.
• Maintain and update quality documentation including SOPs and compliance records.
• Ensure compliance with all Hilton / Forbes standards.
• Lead initiatives to improve product and process quality while reducing supply chain costs.
• Train team members on quality standards procedures and best practices.
• Foster a culture of continuous improvement and quality excellence throughout the organization.

EOE / AA / Disabled / Veterans

What are we looking for

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Employment Type, Experience, Vacancy

Full-Time

Years

Key Skills

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