Linum Consult’s client is a major organisation in Qatar. They are urgently seeking an IT Operations & Infrastructure Manager to join their team in Doha.
RESPONSIBILITIES
- Managing the company’s end-to-end IT infrastructure and operations environment, ensuring high availability, resilience, and security across all sites
- Overseeing servers, data centres, networks, connectivity, cloud environments, CCTV, Wi-Fi, and all IT assets
- Leading IT infrastructure, service desk, and support teams, and managing vendors, service providers, contracts, and RFP processes.
- Overseeing NOC and SOC operations, vendor SLA governance, infrastructure contract renewals, and budget planning, ensuring operational excellence and business continuity
- Leading, managing, and developing multi-disciplinary teams including infrastructure engineers, network / system administrators, NOC / SOC staff, IT service desk analysts, and field technicians
- Overseeing the design, implementation, monitoring, and optimisation of IT infrastructure
- Ensuring resilience, scalability, and high availability of data centres, cloud environments, and backup / disaster recovery systems
- Managing the IT Service Desk and support functions to ensure effective L1-L3 support coverage
PROFILE
Bachelor’s degree in Information Sciences, Computer Science, Computer Engineering, or similar subject, ideally with a master’s degree10 years’ minimum experience in IT infrastructure and operations, with at least 5 years in a managerial positionDemonstrable experience managing infrastructure contracts, renewals, RFPs, and vendor governanceStrong track record managing NOC / SOC operations and IT operations in large, multi-site enterprisesExperienced in leading IT service desks and support functionsCertified and / or training in : ITIL Foundation / Intermediate, Cisco Certified Network Professional (CCNP) or equivalent, Microsoft Certified : Azure Administrator / Architect, VMware Certified Professional (VCP), and CISM, CISSP, or equivalent (advantage)Strong leadership, people management, and organisational skillsExcellent knowledge of IT infrastructure technologies (networking, servers, cloud, data centres, CCTV, Wi-Fi, etc.)Excellent spoken and written communication skills in English