Assist Head of Operation in scheduling and managing learning advisors / academic faculty support Learning events virtual delivery :
Pre-course liaison activities : -Upload the course schedule -Send out joining instructions
Virtual Learning Environment (Moodle) : -Liaise with VLE provider to enroll all learners on their respective courses (260 & more learners on 10-13 different courses yearly) -Proficiently navigate the VLE -Initiate forum posts, to populate data and retrieve diverse reports
Co-facilitate coaching sessions during the virtual phase
Monitor virtual assignments delivery, follow-up on late submitters, liaise with client organization & implement corrective action Learning events F2F delivery : -Set up the classroom-Welcome participants, facilitators, guest speakers and solve problems & issues. -Initiate the invoicing processes (affiliates, paying clients, etc. -Capture course evaluations -Monitor the quality of training programmes and training delivery by analyzing participant feed-back.