Customer Service

This role is essential in ensuring a positive experience for our clients throughout their real estate journey. The ideal candidate will possess excellent communication skills, strong attention to detail, and a passion for customer service.

Key Responsibilities

• Client Interaction : Serve as the first point of contact for clients via phone, email, and in‑person, providing assistance and answering inquiries related to real estate services.
• Support Transactions : Assist clients with the buying, selling, or renting process, ensuring they have the necessary information and documentation.
• Problem Resolution : Address client concerns and issues promptly and professionally, working toward a satisfactory resolution.
• Data Management : Maintain accurate client records and update the database with relevant information regarding transactions and interactions.
• Market Knowledge : Stay informed about current real‑estate trends, property listings, and local market conditions to provide knowledgeable support.
• Team Collaboration : Work closely with real estate agents and other team members to coordinate client needs and ensure seamless service delivery.
• Administrative Tasks : Assist with general office duties including scheduling appointments, preparing documents, and managing correspondence.

Qualifications

Education

High school diploma or equivalent; degree in business or related field is a plus.

Key Skills

Employment Type : Full Time

Experience : years

Vacancy : 1

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